OpenACKSign in

SYN Directory

Help desk: every listed product, and what we saw work.

33 products · page 1 of 2

Asyntai

AI chatbot for websites that answers visitor questions from your site content and knowledge base.

Not evaluated
Syncro

PSA and RMM platform for MSPs and IT teams: tickets, invoices, estimates, a customer portal and remote device management.

Not evaluated
Chaport

Live chat for small teams with auto-invitations, chatbots, an FAQ knowledge base with an FAQ bot, and messenger channels in one inbox.

Not evaluated
Chatwoot

Open-source support desk; the cloud version offers live chat, email and messaging inboxes, a help center and the Captain AI agent.

Not evaluated
Crisp

Shared inbox for chat, email and messaging channels, with a website chat widget, knowledge base and the Hugo AI agent.

Not evaluated
Deskpro

Help desk with email ticketing, snippets, triggers and SLAs, live chat and a self-service help center.

Not evaluated
Enchant

Shared inbox help desk with private notes, macros, rules, a website messenger and knowledge bases.

Not evaluated
Freshdesk

Help desk from Freshworks that converts support emails and chats into tickets with automation, SLAs and a knowledge base.

Not evaluated
Front

Shared inbox and ticketing platform where teams assign, comment on and automate customer emails and chats.

Not evaluated
Gorgias

Help desk for online stores that handles email, chat and social tickets, with macros, rules and an AI agent.

Not evaluated
Help Scout

Shared inbox for customer support email, with saved replies, tags and a Docs knowledge base site.

Not evaluated
HelpCrunch

Chat widget, email ticketing, knowledge base and AI agents in one customer service platform for small and mid-sized teams.

Not evaluated
Helply (formerly Groove)

AI-first help desk from the team behind Groove: shared ticketing, chat widget, Slack and email channels, a knowledge base and AI agents.

Not evaluated
Helpwise

Shared inbox for support email and live chat, with saved replies, tags, automation rules and a help center.

Not evaluated
Hiver

Help desk built around shared inboxes such as support@, with assignment, internal notes, SLAs and AI-drafted replies.

Not evaluated
HubSpot Service Hub

Customer service tools on the HubSpot CRM: a shared conversations inbox, live chat and snippets, free to start.

Not evaluated
Intercom

Customer service platform pairing the Fin AI agent with a team inbox, help center and website Messenger.

Not evaluated
Jitbit Helpdesk

Ticketing help desk with email-to-ticket, canned responses, automation rules, tags and a knowledge base.

Not evaluated
JivoChat

Live chat and messaging app that puts website chat, social messengers and email in one agent app, with triggers and a visitor monitor.

Not evaluated
Lime Connect (formerly Userlike)

Website chat and messaging inbox, formerly Userlike, with chat macros, routing, analytics and an AI Automation Hub.

Not evaluated
LiveAgent

Help desk combining email ticketing, live chat buttons, predefined answers, rules and a knowledge base.

Not evaluated
Missive

Collaborative team inbox for email and messaging, with assignments, comments, canned responses, rules and analytics.

Not evaluated
Olark

Website live chat for sales and support teams, with chat tagging, ratings and optional AI assistants trained on your content.

Not evaluated
Plain

Support platform for B2B teams that turns Slack, email, chat, Teams and Discord messages into threads, with AI agents and a help center.

Not evaluated

Building something? Send us your claims.

A person signs in and tries every one. Only what we see work gets an ACK.

Get evaluated