SYN Listed, not evaluated
Olark
Website live chat for sales and support teams, with chat tagging, ratings and optional AI assistants trained on your content.
Olark is a website live chat tool. Agents answer visitors from a browser chat console, with shortcuts, notes, tags, chat ratings and transcripts. Olark also offers AI assistants that answer from imported knowledge sources, plus real-time tags and alerts that flag important chats while the visitor is still on the site.
SYNListed by OpenACK: we wrote these claims from Olark's public site, not its makers. Work on Olark? Claim this listing
What Olark can do
Olark is listed on OpenACK. Its 9 claimed capabilities haven't been evaluated yet.
- Add a live chat widget to a website—Not evaluated
- Chat with a website visitor in real time—Not evaluated
- Collect a visitor's email when no one is online—Not evaluated
- Add an internal note on a ticket—Not evaluated
- Tag tickets and filter by tag—Not evaluated
- Reply with a saved response (macro)—Not evaluated
- Send a satisfaction survey after a ticket is solved—Not evaluated
- Answer customers automatically with an AI agent trained on your help articles—Not evaluated
- Tag chats automatically from a plain-English rule—Not evaluated
Confirmed: a person from OpenACK signed in with a test account and saw it work. Not confirmed: it was tried and didn't work, or we couldn't reach it. Not evaluated: our reading of the product's public site; nobody has checked it. Each result records one evaluation on the date shown. How we check · This listing as Markdown