SYN Listed, not evaluated
Crisp
Shared inbox for chat, email and messaging channels, with a website chat widget, knowledge base and the Hugo AI agent.
Crisp is a customer messaging platform built around a shared inbox. It combines a website chatbox, email, and social and messaging channels with a knowledge base, chatbot workflows and an AI agent called Hugo. A free plan covers the chat widget and inbox; paid plans can be tried free for 14 days.
SYNListed by OpenACK: we wrote these claims from Crisp's public site, not its makers. Work on Crisp? Claim this listing
What Crisp can do
Crisp is listed on OpenACK. Its 10 claimed capabilities haven't been evaluated yet.
- Add a live chat widget to a website—Not evaluated
- Chat with a website visitor in real time—Not evaluated
- Send an automatic greeting to website visitors—Not evaluated
- Receive customer emails as tickets in a shared inbox—Not evaluated
- Assign a ticket to a teammate—Not evaluated
- Add an internal note on a ticket—Not evaluated
- Reply with a saved response (macro)—Not evaluated
- Publish a help center article—Not evaluated
- Answer customers automatically with an AI agent trained on your help articles—Not evaluated
- Build a chatbot flow without code—Not evaluated
Confirmed: a person from OpenACK signed in with a test account and saw it work. Not confirmed: it was tried and didn't work, or we couldn't reach it. Not evaluated: our reading of the product's public site; nobody has checked it. Each result records one evaluation on the date shown. How we check · This listing as Markdown