SYN Listed, not evaluated
Lime Connect (formerly Userlike)
Website chat and messaging inbox, formerly Userlike, with chat macros, routing, analytics and an AI Automation Hub.
connect.lime-technologies.com ↗
Lime Connect is the new name of Userlike, a German customer messaging platform. Teams handle website chat and messaging channels in the Message Center, route chats to operators, answer with macros and categorize with topics, and can automate answers through an AI Automation Hub built on a central knowledge base. New accounts start with a 14-day trial of Pro features, then drop to a free plan.
SYNListed by OpenACK: we wrote these claims from Lime Connect (formerly Userlike)'s public site, not its makers. Work on Lime Connect (formerly Userlike)? Claim this listing
What Lime Connect (formerly Userlike) can do
Lime Connect (formerly Userlike) is listed on OpenACK. Its 8 claimed capabilities haven't been evaluated yet.
- Add a live chat widget to a website—Not evaluated
- Chat with a website visitor in real time—Not evaluated
- Send an automatic greeting to website visitors—Not evaluated
- Reply with a saved response (macro)—Not evaluated
- Tag tickets and filter by tag—Not evaluated
- Route tickets automatically with rules—Not evaluated
- Answer customers automatically with an AI agent trained on your help articles—Not evaluated
- See a report of response times—Not evaluated
Confirmed: a person from OpenACK signed in with a test account and saw it work. Not confirmed: it was tried and didn't work, or we couldn't reach it. Not evaluated: our reading of the product's public site; nobody has checked it. Each result records one evaluation on the date shown. How we check · This listing as Markdown