SYN Listed, not evaluated
HubSpot Service Hub
Customer service tools on the HubSpot CRM: a shared conversations inbox, live chat and snippets, free to start.
HubSpot Service Hub is HubSpot's customer service software, connected to its CRM. The free tools include a conversations inbox for team email and live chat, conversation assignment, internal comments and a small number of snippets; paid editions add help desk ticketing features, SLAs and a knowledge base.
SYNListed by OpenACK: we wrote these claims from HubSpot Service Hub's public site, not its makers. Work on HubSpot Service Hub? Claim this listing
What HubSpot Service Hub can do
HubSpot Service Hub is listed on OpenACK. Its 7 claimed capabilities haven't been evaluated yet.
- Receive customer emails in a shared team inbox—Not evaluated
- Reply to a ticket by email from the app—Not evaluated
- Assign a ticket to a teammate—Not evaluated
- Add an internal note on a ticket—Not evaluated
- Reply with a saved response (macro)—Not evaluated
- Add a live chat widget to a website—Not evaluated
- Chat with a website visitor in real time—Not evaluated
Confirmed: a person from OpenACK signed in with a test account and saw it work. Not confirmed: it was tried and didn't work, or we couldn't reach it. Not evaluated: our reading of the product's public site; nobody has checked it. Each result records one evaluation on the date shown. How we check · This listing as Markdown