SYN Listed, not evaluated
Helpwise
Shared inbox for support email and live chat, with saved replies, tags, automation rules and a help center.
Helpwise is a shared inbox for customer support teams. It connects email inboxes and live chat, lets teammates collaborate with notes and mentions, and offers saved replies, tags, automation rules and a help center.
SYNListed by OpenACK: we wrote these claims from Helpwise's public site, not its makers. Work on Helpwise? Claim this listing
What Helpwise can do
Helpwise is listed on OpenACK. Its 6 claimed capabilities haven't been evaluated yet.
- Receive customer emails as tickets in a shared inbox—Not evaluated
- Reply with a saved response (macro)—Not evaluated
- Tag tickets and filter by tag—Not evaluated
- Route tickets automatically with rules—Not evaluated
- Add a live chat widget to a website—Not evaluated
- Publish a help center article—Not evaluated
Confirmed: a person from OpenACK signed in with a test account and saw it work. Not confirmed: it was tried and didn't work, or we couldn't reach it. Not evaluated: our reading of the product's public site; nobody has checked it. Each result records one evaluation on the date shown. How we check · This listing as Markdown