SYN Directory
Help desk: every listed product, and what we saw work.
33 products · page 2 of 2
Shared inbox help desk with live chat, Cues, an FAQ help center and an AI agent, popular with e-commerce stores.
—Not evaluatedSmartsuppLive chat, chatbot Flows and the Mira AI shopping assistant for online stores, with a shared inbox for chat, email and social messages.
—Not evaluatedtawk.toFree live chat widget with visitor monitoring, ticketing, a knowledge base and shared shortcuts; paid add-ons cover AI and branding removal.
—Not evaluatedText (from the LiveChat team)Successor to LiveChat for new sign-ups: live chat widget, tickets and an AI Agent sharing one inbox.
—Not evaluatedTidioLive chat, email ticketing and chatbot Flows for small businesses, with the Lyro AI agent answering from your own content.
—Not evaluatedTrengoOmnichannel team inbox for email, website chat, WhatsApp and social messages, with automation rules, a help centre and an AI agent.
—Not evaluatedZammadOpen-source help desk, offered hosted, with email ticketing, macros, triggers, SLAs, chat and a knowledge base.
—Not evaluatedZendeskCustomer service software that turns emails, chats and messages into tickets agents work from one workspace.
—Not evaluatedZoho DeskTicketing help desk from Zoho with email channels, snippets, assignment rules, SLAs and a knowledge base.
—Not evaluatedBuilding something? Send us your claims.
A person signs in and tries every one. Only what we see work gets an ACK.