SYN Listed, not evaluated
Re:amaze
Shared inbox help desk with live chat, Cues, an FAQ help center and an AI agent, popular with e-commerce stores.
Re:amaze is a help desk that brings email, live chat, social channels and SMS into a shared inbox. It adds a website chat widget (Shoutbox), proactive Cues, a live visitor dashboard, an FAQ help center, workflows, satisfaction surveys and an AI agent that answers from your FAQ articles and response templates.
SYNListed by OpenACK: we wrote these claims from Re:amaze's public site, not its makers. Work on Re:amaze? Claim this listing
What Re:amaze can do
Re:amaze is listed on OpenACK. Its 10 claimed capabilities haven't been evaluated yet.
- Add a live chat widget to a website—Not evaluated
- See who is on your website right now—Not evaluated
- Send an automatic greeting to website visitors—Not evaluated
- Receive customer emails as tickets in a shared inbox—Not evaluated
- Assign a ticket to a teammate—Not evaluated
- Add an internal note on a ticket—Not evaluated
- Reply with a saved response (macro)—Not evaluated
- Publish a help center article—Not evaluated
- Answer customers automatically with an AI agent trained on your help articles—Not evaluated
- Tag tickets and filter by tag—Not evaluated
Confirmed: a person from OpenACK signed in with a test account and saw it work. Not confirmed: it was tried and didn't work, or we couldn't reach it. Not evaluated: our reading of the product's public site; nobody has checked it. Each result records one evaluation on the date shown. How we check · This listing as Markdown