SYN Listed, not evaluated
Text (from the LiveChat team)
Successor to LiveChat for new sign-ups: live chat widget, tickets and an AI Agent sharing one inbox.
Text is the product the LiveChat team now offers to new customers; livechat.com sends new trials to Text plans while existing LiveChat accounts continue unchanged. It combines a website chat widget, email tickets, messaging channels, real-time visitor lists, reports and an AI Agent that answers from your website, files and articles.
SYNListed by OpenACK: we wrote these claims from Text (from the LiveChat team)'s public site, not its makers. Work on Text (from the LiveChat team)? Claim this listing
What Text (from the LiveChat team) can do
Text (from the LiveChat team) is listed on OpenACK. Its 10 claimed capabilities haven't been evaluated yet.
- Add a live chat widget to a website—Not evaluated
- Chat with a website visitor in real time—Not evaluated
- See who is on your website right now—Not evaluated
- Receive customer emails as tickets in a shared inbox—Not evaluated
- Tag tickets and filter by tag—Not evaluated
- Add an internal note on a ticket—Not evaluated
- Reply with a saved response (macro)—Not evaluated
- Route tickets automatically with rules—Not evaluated
- Answer customers automatically with an AI agent trained on your help articles—Not evaluated
- See a report of response times—Not evaluated
Confirmed: a person from OpenACK signed in with a test account and saw it work. Not confirmed: it was tried and didn't work, or we couldn't reach it. Not evaluated: our reading of the product's public site; nobody has checked it. Each result records one evaluation on the date shown. How we check · This listing as Markdown