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SYN Directory

Help desk: every listed product, and what we saw work.

33 products · page 2 of 2

Re:amaze

Shared inbox help desk with live chat, Cues, an FAQ help center and an AI agent, popular with e-commerce stores.

Not evaluated
Smartsupp

Live chat, chatbot Flows and the Mira AI shopping assistant for online stores, with a shared inbox for chat, email and social messages.

Not evaluated
tawk.to

Free live chat widget with visitor monitoring, ticketing, a knowledge base and shared shortcuts; paid add-ons cover AI and branding removal.

Not evaluated
Text (from the LiveChat team)

Successor to LiveChat for new sign-ups: live chat widget, tickets and an AI Agent sharing one inbox.

Not evaluated
Tidio

Live chat, email ticketing and chatbot Flows for small businesses, with the Lyro AI agent answering from your own content.

Not evaluated
Trengo

Omnichannel team inbox for email, website chat, WhatsApp and social messages, with automation rules, a help centre and an AI agent.

Not evaluated
Zammad

Open-source help desk, offered hosted, with email ticketing, macros, triggers, SLAs, chat and a knowledge base.

Not evaluated
Zendesk

Customer service software that turns emails, chats and messages into tickets agents work from one workspace.

Not evaluated
Zoho Desk

Ticketing help desk from Zoho with email channels, snippets, assignment rules, SLAs and a knowledge base.

Not evaluated

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A person signs in and tries every one. Only what we see work gets an ACK.

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