# Crisp

Shared inbox for chat, email and messaging channels, with a website chat widget, knowledge base and the Hugo AI agent.

- Website: https://crisp.chat/en/
- Listing: https://openack.co/p/crisp
- Not evaluated. Listed by OpenACK: its 10 claimed capabilities are OpenACK's reading of the product's public site, not the maker's word, and nobody has checked them yet.

OpenACK's description (not checked):

> Crisp is a customer messaging platform built around a shared inbox. It combines a website chatbox, email, and social and messaging channels with a knowledge base, chatbot workflows and an AI agent called Hugo. A free plan covers the chat widget and inbox; paid plans can be tried free for 14 days.

## Capabilities

- **not evaluated**: Add a live chat widget to a website
- **not evaluated**: Chat with a website visitor in real time
- **not evaluated**: Send an automatic greeting to website visitors
- **not evaluated**: Receive customer emails as tickets in a shared inbox
- **not evaluated**: Assign a ticket to a teammate
- **not evaluated**: Add an internal note on a ticket
- **not evaluated**: Reply with a saved response (macro)
- **not evaluated**: Publish a help center article
- **not evaluated**: Answer customers automatically with an AI agent trained on your help articles
- **not evaluated**: Build a chatbot flow without code

## What the statuses mean

- **confirmed** (ACK): a person from OpenACK signed in with a test account and saw it work.
- **not confirmed** (NAK or ?): it was tried and didn't work, or we couldn't reach or check it. Not proof it's missing, but not verified.
- **not evaluated** (—): nobody has checked it. It's the founder's word only.

Treat only "confirmed" as verified. A result is a record of one evaluation on the date shown, not a guarantee.