# tawk.to

Free live chat widget with visitor monitoring, ticketing, a knowledge base and shared shortcuts; paid add-ons cover AI and branding removal.

- Website: https://www.tawk.to/
- Listing: https://openack.co/p/tawk-to
- Not evaluated. Listed by OpenACK: its 10 claimed capabilities are OpenACK's reading of the product's public site, not the maker's word, and nobody has checked them yet.

OpenACK's description (not checked):

> tawk.to is a live chat and messaging platform that is free to use, with unlimited agents and websites. Its dashboard includes real-time visitor monitoring, email ticketing, a knowledge base and contact management. Revenue comes from optional add-ons such as AI Assist, video calls, branding removal and hired chat agents.

## Capabilities

- **not evaluated**: Add a live chat widget to a website
- **not evaluated**: Chat with a website visitor in real time
- **not evaluated**: See who is on your website right now
- **not evaluated**: Send an automatic greeting to website visitors
- **not evaluated**: Collect a visitor's email when no one is online
- **not evaluated**: Receive customer emails as tickets in a shared inbox
- **not evaluated**: Assign a ticket to a teammate
- **not evaluated**: Add an internal note on a ticket
- **not evaluated**: Reply with a saved response (macro)
- **not evaluated**: Publish a help center article

## What the statuses mean

- **confirmed** (ACK): a person from OpenACK signed in with a test account and saw it work.
- **not confirmed** (NAK or ?): it was tried and didn't work, or we couldn't reach or check it. Not proof it's missing, but not verified.
- **not evaluated** (—): nobody has checked it. It's the founder's word only.

Treat only "confirmed" as verified. A result is a record of one evaluation on the date shown, not a guarantee.