# Syncro

PSA and RMM platform for MSPs and IT teams: tickets, invoices, estimates, a customer portal and remote device management.

- Website: https://syncromsp.com/
- Listing: https://openack.co/p/syncro
- Not evaluated. Listed by OpenACK: its 9 claimed capabilities are OpenACK's reading of the product's public site, not the maker's word, and nobody has checked them yet.

OpenACK's description (not checked):

> Syncro is an IT management platform for managed service providers and internal IT teams. It combines a ticketing and billing system (PSA) with remote monitoring and management (RMM) of customer devices through an installed agent, plus a customer portal and appointment calendar.

## Capabilities

- **not evaluated**: Create a support ticket for a customer
- **not evaluated**: Turn incoming emails into tickets
- **not evaluated**: Create an invoice with line items
- **not evaluated**: Set up a recurring invoice
- **not evaluated**: Send an estimate for a customer to approve
- **not evaluated**: Give customers a portal to view their tickets and invoices
- **not evaluated**: Book an appointment on the calendar
- **not evaluated**: Install the monitoring agent on a computer
- **not evaluated**: Connect an AI assistant over MCP

## What the statuses mean

- **confirmed** (ACK): a person from OpenACK signed in with a test account and saw it work.
- **not confirmed** (NAK or ?): it was tried and didn't work, or we couldn't reach or check it. Not proof it's missing, but not verified.
- **not evaluated** (—): nobody has checked it. It's the founder's word only.

Treat only "confirmed" as verified. A result is a record of one evaluation on the date shown, not a guarantee.