# SolarWinds Incident Response (formerly Squadcast)

On-call scheduling, escalation, incident alerting, status pages and postmortems, formerly sold as Squadcast.

- Website: https://www.solarwinds.com/it-incident-response-software
- Listing: https://openack.co/p/solarwinds-incident-response-formerly-squadcast
- Not evaluated. Listed by OpenACK: its 9 claimed capabilities are OpenACK's reading of the product's public site, not the maker's word, and nobody has checked them yet.

OpenACK's description (not checked):

> SolarWinds Incident Response is the Squadcast product under SolarWinds. It takes alerts from monitoring tools and webhooks, routes them through schedules and escalation policies, notifies responders, and adds status pages and postmortems. A 14-day trial includes all features, with 100 phone and SMS notifications.

## Capabilities

- **not evaluated**: Send an alert to the service from a webhook or email
- **not evaluated**: Set who gets alerted with an on-call schedule
- **not evaluated**: Escalate an alert if nobody acknowledges it
- **not evaluated**: Get an alert by SMS or phone call
- **not evaluated**: Publish a public status page
- **not evaluated**: Post an incident update to a status page
- **not evaluated**: Schedule a maintenance window
- **not evaluated**: Write a postmortem from an incident timeline
- **not evaluated**: Invite a teammate to a workspace

## What the statuses mean

- **confirmed** (ACK): a person from OpenACK signed in with a test account and saw it work.
- **not confirmed** (NAK or ?): it was tried and didn't work, or we couldn't reach or check it. Not proof it's missing, but not verified.
- **not evaluated** (—): nobody has checked it. It's the founder's word only.

Treat only "confirmed" as verified. A result is a record of one evaluation on the date shown, not a guarantee.