# Smartsupp

Live chat, chatbot Flows and the Mira AI shopping assistant for online stores, with a shared inbox for chat, email and social messages.

- Website: https://www.smartsupp.com/
- Listing: https://openack.co/p/smartsupp
- Not evaluated. Listed by OpenACK: its 10 claimed capabilities are OpenACK's reading of the product's public site, not the maker's word, and nobody has checked them yet.

OpenACK's description (not checked):

> Smartsupp is a customer messaging tool aimed at e-commerce. It provides a website chat box, a visitor list, automatic messages, no-code chatbot Flows, Mira AI (an AI shopping assistant trained on store content), and an inbox that also takes email and social messages. A free plan exists; paid features can be tried for 14 days.

## Capabilities

- **not evaluated**: Add a live chat widget to a website
- **not evaluated**: See who is on your website right now
- **not evaluated**: Send an automatic greeting to website visitors
- **not evaluated**: Collect a visitor's email when no one is online
- **not evaluated**: Receive customer emails as tickets in a shared inbox
- **not evaluated**: Assign a ticket to a teammate
- **not evaluated**: Add an internal note on a ticket
- **not evaluated**: Reply with a saved response (macro)
- **not evaluated**: Build a chatbot flow without code
- **not evaluated**: Draft a reply with AI

## What the statuses mean

- **confirmed** (ACK): a person from OpenACK signed in with a test account and saw it work.
- **not confirmed** (NAK or ?): it was tried and didn't work, or we couldn't reach or check it. Not proof it's missing, but not verified.
- **not evaluated** (—): nobody has checked it. It's the founder's word only.

Treat only "confirmed" as verified. A result is a record of one evaluation on the date shown, not a guarantee.