# PagerDuty

On-call scheduling, escalation and alerting that routes incidents from monitoring tools to responders.

- Website: https://www.pagerduty.com/platform/incident-management/
- Listing: https://openack.co/p/pagerduty
- Not evaluated. Listed by OpenACK: its 8 claimed capabilities are OpenACK's reading of the product's public site, not the maker's word, and nobody has checked them yet.

OpenACK's description (not checked):

> PagerDuty Incident Management receives events from monitoring tools, email and APIs, turns them into incidents and notifies on-call responders by push, email, SMS and phone. The free plan covers up to five users, one on-call schedule, one escalation policy and 100 SMS or phone notifications a month.

## Capabilities

- **not evaluated**: Send an alert to the service from a webhook or email
- **not evaluated**: Set who gets alerted with an on-call schedule
- **not evaluated**: Escalate an alert if nobody acknowledges it
- **not evaluated**: Acknowledge and resolve an alert
- **not evaluated**: Get an alert by SMS or phone call
- **not evaluated**: Get an alert by email
- **not evaluated**: Get an alert in Slack
- **not evaluated**: Invite a teammate to a workspace

## What the statuses mean

- **confirmed** (ACK): a person from OpenACK signed in with a test account and saw it work.
- **not confirmed** (NAK or ?): it was tried and didn't work, or we couldn't reach or check it. Not proof it's missing, but not verified.
- **not evaluated** (—): nobody has checked it. It's the founder's word only.

Treat only "confirmed" as verified. A result is a record of one evaluation on the date shown, not a guarantee.