# Missive

Collaborative team inbox for email and messaging, with assignments, comments, canned responses, rules and analytics.

- Website: https://missiveapp.com/
- Listing: https://openack.co/p/missive
- Not evaluated. Listed by OpenACK: its 9 claimed capabilities are OpenACK's reading of the product's public site, not the maker's word, and nobody has checked them yet.

OpenACK's description (not checked):

> Missive is a team email client and shared inbox. Teams connect Gmail, Outlook or IMAP accounts plus messaging channels, then assign conversations, discuss them in comments, share drafts and labels, and automate triage with rules. It runs in the browser and as desktop and mobile apps.

## Capabilities

- **not evaluated**: Receive customer emails as tickets in a shared inbox
- **not evaluated**: Reply to a ticket by email from the app
- **not evaluated**: Assign a ticket to a teammate
- **not evaluated**: Add an internal note on a ticket
- **not evaluated**: Reply with a saved response (macro)
- **not evaluated**: Tag tickets and filter by tag
- **not evaluated**: Route tickets automatically with rules
- **not evaluated**: See a report of response times
- **not evaluated**: Chat privately with teammates inside the inbox

## What the statuses mean

- **confirmed** (ACK): a person from OpenACK signed in with a test account and saw it work.
- **not confirmed** (NAK or ?): it was tried and didn't work, or we couldn't reach or check it. Not proof it's missing, but not verified.
- **not evaluated** (—): nobody has checked it. It's the founder's word only.

Treat only "confirmed" as verified. A result is a record of one evaluation on the date shown, not a guarantee.