# Freshsales

Sales CRM from Freshworks with contacts, deal pipelines, built-in email, sales sequences and workflows.

- Website: https://www.freshworks.com/crm/sales/
- Listing: https://openack.co/p/freshsales
- Not evaluated. Listed by OpenACK: its 10 claimed capabilities are OpenACK's reading of the product's public site, not the maker's word, and nobody has checked them yet.

OpenACK's description (not checked):

> Freshsales is the sales CRM from Freshworks. Teams manage contacts, accounts and deals in pipelines, send and track sales emails from contact records, and automate follow-ups with sales sequences and workflows. It runs in the browser, with web forms to capture new contacts.

## Capabilities

- **not evaluated**: Add a contact with their company and email
- **not evaluated**: Track deals in a pipeline with drag-and-drop stages
- **not evaluated**: Import contacts from a CSV file
- **not evaluated**: Log a note on a contact
- **not evaluated**: Create a task with a due date
- **not evaluated**: Send an email to a contact from the CRM
- **not evaluated**: Send a sequence of follow-up emails automatically
- **not evaluated**: Automate a step when a deal changes stage
- **not evaluated**: Merge duplicate contacts
- **not evaluated**: Capture leads with a web form

## What the statuses mean

- **confirmed** (ACK): a person from OpenACK signed in with a test account and saw it work.
- **not confirmed** (NAK or ?): it was tried and didn't work, or we couldn't reach or check it. Not proof it's missing, but not verified.
- **not evaluated** (—): nobody has checked it. It's the founder's word only.

Treat only "confirmed" as verified. A result is a record of one evaluation on the date shown, not a guarantee.