# Customer.io

Messaging automation platform for sending behaviour-triggered and broadcast email, push, SMS and in-app messages, plus transactional email.

- Website: https://customer.io/
- Listing: https://openack.co/p/customer-io
- Not evaluated. Listed by OpenACK: its 9 claimed capabilities are OpenACK's reading of the product's public site, not the maker's word, and nobody has checked them yet.

OpenACK's description (not checked):

> Customer.io is a web-based customer engagement platform for product and marketing teams. It stores people and event data, builds segments from attributes and behaviour, and sends automated workflows, one-time broadcasts and API-triggered transactional messages across email, push, SMS and in-app channels.

## Capabilities

- **not evaluated**: Import contacts from a CSV file
- **not evaluated**: Segment contacts by tag or field
- **not evaluated**: Design an email with a drag-and-drop editor
- **not evaluated**: Send a test email to yourself
- **not evaluated**: Send an email campaign to a list
- **not evaluated**: Schedule a campaign for later
- **not evaluated**: Build a multi-step email automation
- **not evaluated**: Send a transactional email through an API
- **not evaluated**: Export contacts to a CSV file

## What the statuses mean

- **confirmed** (ACK): a person from OpenACK signed in with a test account and saw it work.
- **not confirmed** (NAK or ?): it was tried and didn't work, or we couldn't reach or check it. Not proof it's missing, but not verified.
- **not evaluated** (—): nobody has checked it. It's the founder's word only.

Treat only "confirmed" as verified. A result is a record of one evaluation on the date shown, not a guarantee.