# Bitrix24 CRM

CRM inside the Bitrix24 workspace, with leads, deals in a Kanban pipeline, CRM forms and stage automation rules.

- Website: https://www.bitrix24.com/tools/crm/
- Listing: https://openack.co/p/bitrix24-crm
- Not evaluated. Listed by OpenACK: its 10 claimed capabilities are OpenACK's reading of the product's public site, not the maker's word, and nobody has checked them yet.

OpenACK's description (not checked):

> Bitrix24 CRM is the sales module of the Bitrix24 cloud workspace. It manages leads, contacts, companies and deals in Kanban sales pipelines, with activities, email from the record timeline, website CRM forms, duplicate merging and automation rules attached to deal stages.

## Capabilities

- **not evaluated**: Add a contact with their company and email
- **not evaluated**: Track deals in a pipeline with drag-and-drop stages
- **not evaluated**: Import contacts from a CSV file
- **not evaluated**: Create a task with a due date
- **not evaluated**: Capture leads with a web form
- **not evaluated**: Automate a step when a deal changes stage
- **not evaluated**: Merge duplicate contacts
- **not evaluated**: Add a custom field to contacts
- **not evaluated**: Send an email to a contact from the CRM
- **not evaluated**: Export contacts to a CSV file

## What the statuses mean

- **confirmed** (ACK): a person from OpenACK signed in with a test account and saw it work.
- **not confirmed** (NAK or ?): it was tried and didn't work, or we couldn't reach or check it. Not proof it's missing, but not verified.
- **not evaluated** (—): nobody has checked it. It's the founder's word only.

Treat only "confirmed" as verified. A result is a record of one evaluation on the date shown, not a guarantee.